Frequently Asked Questions

Yes you can. I thrust paypal which is protecting customer worldwide but why not if we deal?  Also we can put products if you insist to buy our poducts from marketplaces like ebay, etsy or other places. Satisfaction is the first rule of sales!

VINYL FABRICS: Yes they can be ironed. We all know that vinyl items are not being ironed. But if you turn the reverse side and preferably put an extra thin cotton fabric on it. you can iron them. Because reverse side is polyester fiber interlining and when you iron without steam iron will stick to item and not move. So please just turn fabric. put a thin cloth on it and iron it with steam. You will see that all fold marks are dissepared.

JACQUARD/CANVAS FABRICS: You can iron from reverse side. Front sides of some those fabrics maybe polyester and you may burn the color a little. Please always iron reverse side!

COTTON FABRICS: You can iron them with low temperature from any side.

ANNETTION: IF YOU DO NOT WANT TO GIVE TIME FOR IRONING AND WANT YOUR ITEM AS A ROLL PLEASE JUST GO TO FAQ SECTION AND READ “HOW MY ITEM IS PACKAGED” TITLE!. TO GO FAQs DİRECTLY, PLEASE JUST CLICK HERE 

-No, because sometimes ı print on different materials and sometimes I may take them from different vendors. So, some are thicker and some are thinner. But items which ı use are best quality. I never take low quality materials to my stock. So it is better to read the description of item individually to see the thickness, colour details etc…

 

FOR VINYL ITEMS:

If your order is bigger than 7 yards and it is vinyl,  I generally try to package it as roll. Because vinyl items are thicker than canvas jacquard fabrics and when you fold them hard the folding marks may occure. Sending by roll has extra costs. Because shipping companies makes stacking calculations and according to this they give customers packaging materials like fedex envelope or fedex box. Thats why, the rolls are extraordinary sizes and requires extra costs. If your order is bigger than 7 yards I DO NOT REQUEST THAT 40 USD extra cost from my customers as an extra bonus. But if your order is less than this I have to request that cost from you. If your order is smaller than that amount but you insist your item to be sent as a roll, you need to pay that cost. If you want your item to be sent as roll and if your order is under 7 yards, please click here for buying  that roll packaging extra service.

FOR JACQUARD(CANVAS) FABRICS:

Canvas jacquard items are weaven items and more foldabl than vinyls. I usually ship these items in a packaging bag or box, regardless of the quantity. Canvas/Jacquard fabrics thicker than cotton fabrics and it would be better if they were shipped in rolls when they are over 10 yards. For this reason, I try to send these products as rolls also for orders over 7 yards. And I do not charge the extra roll fee. But some canvas fabrics are harder and thicker and some are not. So I may send some of them as packaging bag or box (If the yare thin) If your order is less than 7 yards but you insist about roll the same 40 usd extra cost is valid for those items also. If you insist to get your fabrics as roll, click here to buy that roll packaging extra service. If you do not add that listing to shopping cart and checkout together with your item, your package will not be sent as roll if your canvas or leather fabrics is under 7 yards!

FOR COTTON FABRICS

All cotton fabrics are sent as package not roll. Amount do not differ!

I generally ship your item in 3 business days after it is placed. I ship just express(But for USA I use USPS ground Advantage Service). Shipping carriers are USPS, UPS, Fedex, DHL, DPD and TNT. I decide which carrier will bring to you. I give a tracking number in 3 days after I ship. But you need to know that, after item entered to your country, you are very responsible to follow it. So it is very important to give your contact info correct. (Please click here to understand why it is important) I ship worldwide. Delivery durations, shipping costs and “free shipping option rules” change upto destination (SEE BELOW) And shipping costs are standart for every amount. For example you are in United states and placing an order, you need to pay 25 USD even for an half yard or thousand yards.

DELIVERY DURATION “AFTER SHIPPED” TO:

USA : 5-7 business days

CANADA: 2-5 business days

Australia, New Zealand : 3-5 business days

EU Member Countries: 2-6 business days

FOR ALL OTHER COUNTRIES: 4-9 business days.

SHIPPING COSTS AND FREE SHIPPING REQUIREMENTS UP TO DESTINATION

To USA and CANADA :  It is 25 USD as standart for every amount.  You win FREE EXPRESS SHIPPING bonus if your total spend exceeds $200

To EUROPE (EU COUNTRIES): It is 25 USD as standart for every amount.  You win FREE EXPRESS SHIPPING bonus if your total spend exceeds $200

To AUSTRALIA and NEW ZEALAND: It is 49 USD as standart. You win FREE EXPRESS SHIPPING bonus if your total spend exceeds 250 USD

To The ALL REMAINING COUNTRIES:  It is 80 USD as standart. You win FREE EXPRESS SHIPPING bonusbonus if your total spend exceeds 350 USD

***FREE SHIPPING option APPEARS if the total cost in your shopping cart passed that required spending amount above. Just select that “FREE SHIPPING” OPTION instead of EXPRESS SHIPPING option. Please see photo below.


!!!!ATTENTION!!!:  WE NEVER SHIP TO P.O BOXES! PLEASE GIVE A PHYSICAL ADRESS!

!!!!ATTENTION!!!: Countries such as Russia do not accept international shopping for individuals. So if you do not make your order as a company Russian Custom will not allow item to deliver you. You need to be aware about custom regime of your country because our responsibility ends as soon as the product leaves the country we send it from. We are responsible to send items to you. The custom taxes  or such problems are not our responsibility.

 

CUSTOM AND IMPORT TAXES

ATTENTION: Customers are responsible for any custom and import taxes that may apply. Already this is an international rule! The responsibility of seller is finishing after sending item if they prove that they shipped the item. Because it is yours after we sent it. So those costs can not belong to us!

Sometimes deliveries may be delayed due to customs inspection, operational problems and some unexpected reasons. Arrival day is estimated. Therefore this is not a refund & return & exchange reason for us!

PAYMENT OPTIONS

I accept paypal and credit card. You do not need to have a paypal account to buy through paypal.  If you do not have a paypal account,  you can use paypal secured credit card option. There is a black button under “Paypal” and “Paypal Pay Later” buttons (see picture below) If you click this, you can use that option. We never see your card info. You are sending your card info to paypal not to us! Already when you click button to confirm your card info for checkout, it directs you to paypals page! 

Can I offer alternative Payment Method?

Yes you can. I thrust paypal which is protecting customer worldwide but why not if we deal?  Also we can put products if you insist to buy our poducts from marketplaces like ebay, etsy or other places. Satisfaction is the first rule of sales!

ATTENTION: If you haven’t received your order after the estimated arrival date, please feel free to contact us to help you.

I ship worldwide from Europe except some countries. If you cannot see your country during checkout, means I do not ship there. Shipping carriers are USPS, UPS, Fedex, DHL, DPD and TNT. We decide which carrier will bring to you.

*** To see shipping delivery durations, shipping discount terms and other shipping details, please click here

I accept paypal and credit card. You do not need to have a paypal account to buy through paypal.  If you do not have a paypal account,  you can use paypal secured credit card option. There is a black button under “Paypal” and “Paypal Pay Later” buttons (see picture below) If you click this, you can use that option. We never see your card info. You are sending your card info to paypal not to us! Already when you click button to confirm your card info for checkout, it directs you to paypals page! 

Can I offer alternative Payment Method?

Yes you can. I thrust paypal which is protecting customer worldwide but why not if we deal?  Also we can put products if you insist to buy our poducts from marketplaces like ebay, etsy or other places. Satisfaction is the first rule of sales!

You do NOT need to pay twice price to buy SECURE via those platforms. We have PAYPAL option to buy designer leather fabrics SAFE. This system protects you, if your order is not sent or if item you buy  is not same with the product your ordered etc.., Paypal is guarantor to pay your money back. Thats why paypal is for. I do not want to be expensive by paying commision to those e sale platforms BUT if you are not well experienced about ordering with paypal or if you insist about buying via those e sales platforms for any reason, it is also possible sure! You just need to contact me on that e sale platforms! LASTLY, yo can pay with credit card through paypal but without having a paypal account. You need to click the black button (pay with credit card) and enter credit card info. (see picture below) . That info given by you is not coming to us. You are giving that info to paypal. We never see that info. Already when you confirm your credit card info to pay, it directs you to paypal page and sale is done through there.

 

 

It is especially needed for shipping companies more than us. When we ship an item, you  start to be informed periodically about the status of your order (order completed, shipped or not, tracking number etc…) if your mail adress is wrong than you will not be notified about them. Sometimes we need directly and urgently ask you something with sms or whatsapp messages (if item is just finished in stock and if you want a replacement or refund etc) If we have your number, wee can contact you, if we do not, how can we? BUT ESPECIALLY SHIPPING COMPANY MAY WANT TO CONTACT YOU ABOUT DELIVERY. If they cannot contact you delivery will be harder sure. If you do not give that contact info correct and need help from us about delivery, we are close to those kind of wishes because we see such situations as deliberate attempts to mislead!