I gladly accept returns, exchanges or a full refund in those conditions:
* If item is defected
* If we send wrong item/items – If item is not as described
* If item is very late to deliver because of my mistake
* If item is lost because we entered wrong adress or name
*** You can ask for a replacement if it is not prepared for shipping still!
In those conditions above I may want item back – resend the correct one or refund your money. I never produce excuses if I made a mistake. I know that all my customers are repeating. I belive that thrust is always bringing money everytime already!
(ATTENTION: Sometimes your item may delay because your custom process. This is not a refund & return & exchange reason for me! Because lotsly returning costs are same or higher than the cost of item. If you accept those costs, I accept return and replacements without asking any reasons)